WARRANTY POLICY
One year limited warranty
OANNES fishing rods are constructed with ‘Skill and Care’ and are extensively tested to ensure that each product not only meets – but exceeds your expectations.
Your OANNES drone fishing rod comes with a One Year Limited Warranty against defects in materials and/or workmanship for consumer use only, excluding rental or commercial use. For all Australian consumers our warranty is not intended to limit a consumer’s rights under the Competition and Consumer Act 2010.
The warranty period is effective for all new rods from the date the product is purchased from an authorised OANNES dealer, to the original purchaser, for a period of 12 months within Australia and New Zealand.
This limited warranty does not cover any claims arising from normal wear and tear, accident, improper/misuse of the product, negligence or lack of adherence to the recommended servicing/maintenance for the product. If OANNES determines that the product has been modified or unauthorised alterations have been made to the rod, this warranty will be considered void. To the maximum extent permitted by law, this warranty does not cover claims or liability for any incidental or consequential damages arising from, or in connection to the product.
To make a claim under this warranty please visit www.oannes.com.au and complete the warranty claim form and accept the warranty/service conditions. Please print the form generated and send it with the rod, along with this warranty card, receipt of purchase (At your expense) to the service address listed on the claim form. Please ensure the rod is correctly packaged within the original case and it is packaged sufficiently to reduce any damage during transit. It is advised you adequately insure the goods and retain all shipping documents.
Warranty Claim
Contact us to activate your warranty.